Privacy policy

Privacy Policy

Last Updated: October 12, 2026

At Zenvorac™, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, browsing our collections, placing orders, or contacting our support team.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our services.

By accessing or using the Zenvorac™ website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a smooth shopping experience and properly process customer requests, we may collect information in several ways.

Information You Provide

When you interact with Zenvorac™, including when you:

  • Place an order

  • Contact customer support

  • Subscribe to updates or promotional communications

  • Request assistance regarding products or purchases

We may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing information

  • Order details

  • Information you provide when contacting our support team

Payment information is processed securely through authorized payment providers. Zenvorac™ does not store complete payment card details.

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website interaction data

  • Pages viewed and browsing activity

  • Cookie-related information

This information helps us understand website performance and improve the overall shopping experience.

2. How We Use Your Information

The information collected may be used for the following purposes:

Order Processing

We use customer information to:

  • Confirm purchases

  • Process payments

  • Arrange shipment

  • Provide order updates and tracking information

Customer Support

We use information to:

  • Respond to inquiries

  • Provide assistance regarding orders

  • Resolve customer service requests

Website Improvement

We analyze website usage information to:

  • Improve website functionality

  • Understand customer preferences

  • Enhance product presentation and user experience

Marketing Communications

With your consent, we may send:

  • Product updates

  • New collection announcements

  • Promotional information

You may unsubscribe from marketing emails at any time.

3. Protecting Your Information

Zenvorac™ takes reasonable measures to protect customer information.

These measures include:

  • Using secure website technologies

  • Protecting information transmitted through trusted payment systems

  • Limiting access to personal information to authorized personnel

  • Following appropriate data handling practices

While we take reasonable precautions, no online transmission or storage method can be guaranteed to be completely secure.

4. Sharing of Information

Zenvorac™ does not sell, rent, or trade your personal information.

We may share limited information with trusted service providers when necessary to operate our business, including:

  • Payment processing providers

  • Shipping and fulfillment partners

  • Website service providers

  • Customer communication tools

  • Advertising and analytics partners

These providers only receive information necessary to perform their services.

5. Cookies and Similar Technologies

Zenvorac™ uses cookies and similar technologies to improve website functionality and provide a better shopping experience.

Cookies may help us:

Essential Functions

Support important website features such as:

  • Shopping cart functions

  • Checkout processes

  • Account-related services

Performance Analysis

Understand how visitors use our website and improve website operation.

Advertising Services

Support advertising measurement and improve the relevance of advertisements.

You may manage cookie settings through your browser. Disabling certain cookies may affect some website functions.

6. Advertising and AppLovin

Zenvorac™ may work with advertising and measurement partners, including AppLovin Corporation, to help evaluate advertising performance, understand website interactions, and improve advertising services.

When advertising technologies are used, certain information such as device information, browser information, website interaction data, and advertising-related information may be collected or shared according to applicable privacy regulations and user choices.

Zenvorac™ does not intentionally provide sensitive personal information for advertising purposes.

For more information about AppLovin’s privacy practices, please visit:

https://legal.applovin.com/privacy/

7. Third-Party Services and Links

Our website may include links or integrations provided by third-party services.

These third parties may have their own privacy policies and data practices. Zenvorac™ is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policies of third-party services before providing personal information.

8. Children’s Privacy

Zenvorac™ does not knowingly collect personal information from children under the age of 13.

If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information.

Parents or guardians may contact us if they believe a child’s information has been provided to us.

9. Your Privacy Choices

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information where applicable

  • Unsubscribe from promotional communications

  • Manage cookie preferences through your browser settings

To submit a privacy-related request, please contact our support team.

10. Updates to This Privacy Policy

Zenvorac™ may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Brand Name: Zenvorac™
Owner: Wu Jianping
Legal Company Name: Suzhou Junzu Network Technology Co., Ltd.

Business Address:
Room 101, No.105, Building 3, Zone 2, Suzhou Craft Culture City, Guangfu Town, Wuzhong District, Suzhou City, Jiangsu Province

Email:
service@zenvorac.com

Phone:
+86 15794949312

Customer Support Hours:
9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT)

Thank you for trusting Zenvorac™.

We are committed to protecting your privacy while creating a thoughtful and enjoyable home décor shopping experience.